We take care of the everyday details.
Flying Turtle handles ingredient refills, cleaning and maintenance, so your team can enjoy an on-site drinks service without managing its daily operation.
Connected care
Remote monitoring helps us identify issues, while usage data and forecasting help us plan ingredient refills.
Help is a chat away
Customers and location partners can contact our team through online chat for assistance.
Automatic refunds
If a drink fails to dispense, a refund is issued automatically.
Technical support, on site
We guarantee a technician visit within 6–48 hours, excluding weekends, according to your location’s agreed service tier.
Common questions.
Do we need a barista or staff to run it?
No. Every drink is prepared to order without a dedicated barista, and Flying Turtle handles refills, cleaning and maintenance.
Does the machine need a water connection?
A water supply and wastewater outlet are preferred, but both are optional. We assess the right setup for your site before installation.
Can the service run outside café hours?
Yes, service can extend beyond café hours where site access permits.
What happens if a drink doesn’t dispense?
The customer is refunded automatically.
How quickly can a technician attend?
We guarantee a technician visit within 6–48 hours, excluding weekends, according to your location’s agreed service tier.
Which areas do you cover?
We are currently focused on Greater London and welcome enquiries from across the UK as we expand. Availability is subject to location assessment and service coverage.