Support
Tell us what went wrong.
A problem with a drink or a machine? Send the details below and we’ll put it right — a refund, a replacement, or an answer.
- Email us directly support@flying-turtle.uk
- Quick answers Read the FAQ →
- Phone +44 7438 875437
To sort a refund quickly, it helps to know where the machine is, roughly when it happened, and — if you paid by card — the last four digits of the card used.